July 21 Update: An apology from Paypal,,,they will not be robocalling you!
We value our relationship with you and work hard to communicate clearly. Recently, however, we did not live up to our own standards.
Earlier this year, we sent you an email about updates that we planned to make to our User Agreement on July 1, 2015. The User Agreement is a document we share to help you understand your relationship with PayPal and the obligations we both have.
Unfortunately, some of the language in this update caused confusion and concern with some of our customers about how we may contact you.
To clear up any confusion, we have modified the terms of Section 1.10 of our User Agreement. The new language is intended to make it clear that PayPal primarily uses autodialed or prerecorded calls and texts to:
Help detect, investigate and protect our customers from fraud
Provide notices to our customers regarding their accounts or account activity
Collect a debt owed to us
In addition, the new Section 1.10(a) and 1.10(b) makes it clear that:
We will not use autodialed or prerecorded calls or texts to contact our customers for marketing purposes without prior express written consent.
We apologize for any confusion we may have caused. Should you have any additional questions, please don’t hesitate to reach out to our customer service team.
Senior Vice President, General Counsel and Company Secretary
Original Pre Apology Post:
This is one of those posts that have nothing to do with real estate but everyone should know about changes to the Terms of Service that Paypal is asking users to sign. Paypal has separated from Ebay and it would seem they intend to expand their business in some way.
The offending issue is that they are asking users to give Paypal permission to robocall it’s users presumably selling stuff…if you agree to the TOS and you start to receive obnoxious and continuous calls this may be where it is coming from, beware.