Thousands of people experience moving fraud each year and the United States Department of Transportation has prepared a checklist on ways to avoid fraud when you move and it is available on the Protect Your Move website. There is more to consider than just price! Don’t become a victim of moving fraud. They have put together a website with everything you need to know in order to avoid moving fraud, Avoid Moving Fraud.
- Make sure the mover or broker is registered with the Federal Motor Carrier Safety Administration (FMCSA) by visiting www.protectyourmove.gov.
From their website:
- Check the complaint record of a mover or broker
- Avoid movers that do not show U.S. DOT numbers and brokers that do not show Motor Carrier (MC) numbers in their advertisements.
- Read “Your Rights and Responsibilities When You Move”and the “Ready to Move” brochure on www.protectyourmove.gov. Your mover is required to provide this information to you.
- Movers must give written estimates. Brokers must issue written estimates if they provide estimates.
- Do not sign blank or incomplete documents.
- Make sure you understand the type of liability you sign for. This is a common pitfall for consumers. Ask yourself if 60 cents per pound is enough coverage for all your household goods if the unexpected happens.
- Supervise loading and unloading of your house hold goods.If you are not available, appoint a representative to act on your behalf.
You may file a complaint against a mover or broker by visiting www.protectyourmove.gov or calling 1-888-DOT-SAFT (1-888- 368-7238) Monday – Friday 9:00 a.m. to 7:00 p.m. Eastern Time.
Do your part. Protect your move.